Starlight Careers

Receptionist

Overview

Reporting to the Executive Director of Human Capital & Communications, the Receptionist will be the Ambassador and the first point of contact for all visitors. He/she is responsible for a wide variety of clerical office duties in support of company administration. This includes coordinating and communicating office activities, greeting and screening visitors, answering and referring inbound telephone calls, and scheduling appointments. The Receptionist will also be responsible for administering company correspondence. In addition, the receptionist will support the Human Resources department with corporate and charity initiatives.
 

Application Qualified candidates can submit their resume to:
humanresources@starlightinvest.com.
 

Duties and Responsibilities

  • Daily hours: 8:30am – 5:30pm (2, 15mns breaks & 1, 1hr lunch)
  • Open up office – coffee bar set up, office set up - lights, tv screens, newsprint, set up and maintain boardrooms for daily meetings
  • Professionally answer Telephones and direct to appropriate departments/employees
  • Provide hospitality for all guests – water, coffee service, hang coats, greet walk-in prospects, tenants, clients, suppliers and visitors
  • Arrange and receive daily couriers
  • Process and track all outgoing courier packages
  • Maintain and service coffee machine
  • Provide support for executive clientele and meetings (room set up, food & beverage service, clean up in conjunction with executive assistant)
  • Keep meeting rooms organized and tidy at all times
  • Manage incoming mail – sort, stamp, distributed. Receive and send couriers
  • Invoice scanning for corporate finance department
  • Ensure reception has coverage at all times
  • Assist with special projects and any additional duties as necessary
  • Ad hoc projects for corporate events, charity & community involvement, to include but not limited to; research, communication with charitable organizations, timeline & budget creation, administration, collateral design, execution
  • Issue and track Fob key and Car Transponder for staff
  • Reception coffee bar – stock & fill snack jars, fruit jars, keep area tidy

Requirements

  • 2 years experience in office administration
  • 2+ years of client services experience
  • Superior customer service skills
  • Excellent organizational skills, time management skills
  • Excellent communication skills and phone manner, assertive, friendly, accommodating
  • Strong follow-up skills and able to deal with tact, diplomacy and confidentiality
  • Intermediate to Advanced computer skills in Excel, Word and PowerPoint, Internet experience.
  • Able to work in a changing environment, fast-paced environment
  • Appropriate physical presentation for Reception (business)
  • Flexible
  • Easily adaptable and helpful to all employees
  • Positive, mature and proactive thinking
  • Pleasant demeanor

Location

Head Office