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Coordinator, Residential Operations


Head Office


The Coordinator, Residential Operations will be responsible for a wide variety of administrative duties in support of the Residential Operations team. They will also be responsible for conducting various operational audits and ensuring the various standardized procedures including legislated requirements are being adhered to by the Property Management Companies. 

Duties and Responsibilities

  • Organize, track and log, invoices, PO’s, contracts, tenders, and quotes for capital work conducted in properties across Canadian Multi-Family department
  • Work effectively in conjunction with all departments across the Canadian Multi-Family team to conduct annual reconciliation of budgeted capital items for properties throughout the Canadian Multi-Family portfolio and items completed; ensure budgeted items are being tracked and logged by year budgeted, and year capital was spent 
  • Maintain an accurate log of all building audit evaluations received by City officials for both RentSafeTO and MARC
  • Work in conjunction with Property Management Companies and Asset Managers to ensure all required properties in the City of Toronto and Mississauga are registered with RentSafeTO and MARC. Track annual payments and maintain log of said payments.
  • Complete quality assurance audits on all properties across the Canadian Multi-Family portfolio to ensure compliance with RentSafeTO, MARC and other internal standards 
  • Complete quality assurance reports following audits detailing findings and areas of deficiencies; ensure this is communicated to all necessary parties in a timely fashion and areas of concern are addressed
  • Organize and track all ancillary related agreements in the Contract Drive
  • Ensure Contract Drive and all related spreadsheets and trackers are maintained, up to date, accurate and easily accessible by all departments who require access
  • Conduct annual audit to ensure all revenue contracts are being properly tracked and logged in the system
  • Communicate with Property Management Companies regarding filings on various Landlord and Tenant related matters
  • Organize and track all legal filings and ensure timely follow-ups on status are conducted with Property Management Companies
  • Complete assigned quarterly reporting for internal and external parties
  • Additional duties as assigned 


  • 2 – 3 years of experience in an administrative role
  • Proficient with Microsoft Office (Excel, Word, PowerPoint, Outook)
  • Proven organizational and time management skills
  • Keen attention to detail
  • Excellent oral and written communication skills
  • Working knowledge of Yardi an asset
  • Strong interpersonal skills
  • Strong follow-up skills and ability to work in a changing, fast-paced environment