Digital Marketing & Performance
- Oversee with agency and PMC partners digital marketing across all assets, including Google Ads, paid social, and SEO
- Optimize listings, campaigns, and websites to maximize traffic, lead generation, and conversion
- Manage analytics (e.g., GA4) and performance reporting to inform strategy and budget allocation
- Partner with IT and internal teams to manage marketing tools, CRM systems, and website performance
Content, Collateral & On-Site Experience
- Oversee all property marketing collateral, including brochures, signage, and on-site materials
- Collaborate with interior design and property teams on model suite design and dressing to support leasing conversion
- Ensure all physical and digital touchpoints are aligned with brand standards and target demographics
- Support content and social media initiatives aligned with leasing priorities
Social Media & Audience Growth
- Develop and execute paid and organic social media strategies across platforms (e.g., Instagram, Facebook, LinkedIn, TikTok, where relevant) to support leasing performance and brand awareness
- Proactively manage GMB listings in partnership with PMCs
- Manage and optimize paid social campaigns to drive qualified traffic, lead generation, and conversion, with a clear focus on cost efficiency and ROI
- Oversee organic social channels for residential assets and the broader UK platform, ensuring consistent brand voice, positioning, and audience engagement
- Collaborate with internal teams to create platform-specific content that highlights properties, lifestyle, and community to attract target renter demographics
- Build and manage content calendars aligned with leasing priorities, asset launches, and campaign activity
- Monitor performance across all channels, including reach, engagement, traffic, and conversion, and continuously optimize strategy based on insights
- Manage community engagement, including responding to inquiries and comments in a timely and professional manner
- Stay current on social media trends, platform changes, and emerging formats to enhance performance and audience growth
Reporting & Optimization
- Track and report on key metrics, including traffic, leads, cost per lead, and conversion rates, including ILS platforms (Rightmove, OnTheMarket)
- Provide insights and recommendations to improve campaign performance and leasing outcomes
- Monitor market trends, competitor activity, and digital innovation within the UK residential sector
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