Starlight is at the forefront of the Canadian real estate space. We provide quality rental suites across Canada, while simultaneously building stronger communities. Our experience as owners and managers allows us to enhance the value of our investments and produce long-term sustainable growth opportunities for our investors, partners and residents.
Suites
Residences
Provinces
Canadian Residential employees
Proposed new rental suites under development
Starlight residences are managed by a robust network of best-in-class professional property management companies. These partners are responsible for meeting day-to-day operational needs, including resident communications, ongoing maintenance and more. We use regular resident satisfaction surveys to drive continual improvement, while resident portals offer a convenient way to communicate with management to ensure requests are resolved quickly.
We know residents may face unexpected financial hardship and our professional Property Management partners are here to offer support. The Resident Rent Assistance Program (RRAP) offers different rent relief options based on residents’ needs. To date, we have successfully provided rental assistance to over 600 families. Any resident, regardless of employment or income status, can apply to the RRAP. Each application is reviewed on a confidential case-by-case basis by our Property Management partners.
Sustainability is at the forefront of our operations, with a strong focus on Environmental, Social and Governance (ESG) policy. In fact, our Global Real Estate Sustainability Benchmark (“GRESB”) score was ranked first within our Residential Non-listed peer group.
Our sustainable operations preserve and protect our shared natural resources. We create inclusive communities in our neighbourhoods and in the workplace, and we are proactive in our transparency and accountability measures to ensure we mitigate future risks because the future belongs to all of us.
In addition to building brand new communities, we also invest in our existing communities with a focus on reducing the environmental impact of our properties.
New solar rooftops
Green rooftops
EV charging stations
Energy & water reduction projects
Staying Connected
To ensure residents are supported, all our residences are managed by professional property management companies who respond to resident requests in-person and through our dedicated online portal to ensure we deliver positive rental experiences.
Our communities are backed by resident engagement and appreciation programs as well as satisfaction surveys, which are used to help drive continual improvements and ensure continuous communication.
Building Communities for Everyone
We work with community leaders and a variety of unique local housing providers to deliver approximately 1000+ social housing suites as part of our affordable housing stock for families across Canada.
Over 75 awards and certifications received
Over 30 local and national charities supported
Smart Systems for a Sustainable Future
We invest in real-time energy management software to create more connected communities — using meters, smart lighting and Building Automation Systems (BAS), we utilize data to improve comfort for our residents while reducing energy and operating costs.
We have implemented advanced Artificial Intelligence (AI) systems in over 40 communities. Our Internet of Things (IoT) smart platform helps unify different systems and digital control applications into a single efficient platform, offering direct insight into usage patterns that can lead to actionable sustainable initiatives.
We are proactive in building purpose-built new rental housing across Canada. We have completed eight development communities consisting of 900+ rental suites, with more to come. Our proposed development pipeline includes 81 communities, featuring 21,000 suites creating much-needed housing across the country. We also add additional housing through conversion of unused space in existing residences, providing even more homes to Canadian families. |
Starlight prioritizes sustainable design across our capital improvements. Through our program we provide new or improved amenities and features to raise the standard of living for all our residents. In 2021, we implemented many suite upgrades and common element improvements across our residential portfolio to ensure optimal design, usage and safety, including:
Mechanical upgrades
Elevator modernizations
Roof replacements
Garage restorations
Shared indoor and outdoor spaces
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High-efficiency HVAC
Advanced ventilation and outdoor air rates
Centralized controls and remote monitoring
CO2 monitoring
Fitness facilities
Bicycle parking and maintenance facilities
Access to outdoor and indoor recreation spaces
Upgraded laundry facilities
Safe access to stairwells
Community gardens
Space for biodiversity promotion
Resident engagement programs and events
FloorScore® flooring
Water-based wood stain finishing
Non-toxic paint
Environmentally-friendly insulation
LED lighting
Energy Star appliances
Low flow toilets and fixtures
Variable frequency drives
Occupancy / light sensors
Insulated windows and doors
Drought resistant plants and landscaping
Smart thermostats
Sub-metering
Optimized waste and recycling rooms
Landscape yard waste recycling
Diversion programs for e‑waste
Clothing and furniture donation
Starlight’s development pipeline features a wide range of new purpose-built rentals, responding to the need for new quality homes across Canada. We have already delivered six new purpose-built rental developments, with another 81 residences in the planning phase.
Looking to contact the property management team at your residence? Find your property here to connect with a representative.
If you cannot find your residence or reach your property manager, please contact operations@starlightinvest.com