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Analyst, Strategy & Operations


Reporting directly to the Director, Strategy & Operations, the Analyst, Strategy & Operations will be responsible for the continuous evaluation of business processes and functions, gathering and analysis of performance metrics and implementation of recommended business process improvements and operational enhancements across all business lines


Qualified candidates can submit their resume to

Duties and Responsibilities
  • Develop necessary reporting dashboards using Power BI, Tableau, or similar tools to support the data collection and conduct data analysis to support informed planning and continuous improvement
  • Requirements gathering, including interviews with stakeholders across the organization to support technology onboarding and implementation
  • Presentation of reports, and providing ad-hoc analysis to senior leaders across the organization
  • Gather, monitor, and analyze real time business metrics and its related causes/root causes on a regular basis
  • Continuous evaluation and analysis of current business processes and practices using statistical tools across all business lines 
  • Support implementation of improvement plans by tracking, reporting, and overseeing implementation in a timely and effective manner
  • Prepare and create presentation materials with respect to special projects
  • Obtain market intelligence as it relates to bespoke projects and initiatives
  • Assist in the communication, and dissemination of the quarterly updated corporate strategic plan
  • Consolidate financial performance and budgets across all business lines and corresponding presentation format
  • Draft business cases, conduct feasibility studies and complete cost benefit analysis reports on a project-by-project basis
  • Provide support and feasibility analysis regarding the use of technology across business lines
  • Other duties as assigned
  • Post-secondary education including university degree/college diploma or equivalent experience
  • Ability and experience creating dashboards using Power BI, Tableau or similar reporting platforms is considered an asset
  • Strong MS Excel and PowerPoint skills
  • Excellent analytical and problem-solving skills
  • Detail oriented, self-motivated and resourceful, with strong interpersonal and communication skills
  • Proactive and self-directed with demonstrated ability to work independently and as part of a team
  • Able to prioritize, multi-task and able to work in a changing, fast-paced environment
  • Able to deal with confidential information and demonstrate discretion.

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