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Coordinator, Residential Administration, Canadian Multi-Family


The Coordinator, Residential Administration will be responsible for reviewing and auditing all information related to potential Above Guideline Increase (AGI) filings. Other responsibilities include communication of various standardized procedures to the Property Management Companies and auditing their adherence to the procedures (including legislated requirements). 


Qualified candidates can submit their resume to

Duties and Responsibilities
  • Assist in gathering information for filing Above Guideline Increase (AGI), scopes, Purchase Orders (PO), invoices, proof of payment, etc.
  • Communicate with Property Management Companies (PMC) regarding filings, N1’s and other regulatory procedures 
  • Issue tenant letters as they relate to rent receipts or past collections 
  • Field tenant calls and emails and resolve and redirect issues in a timely fashion while continuing to maintain positive relations with tenants 
  • Maintain legal spreadsheet as it relates to Tenant applications 
  • Responsible for weekly rent collections reports 
  • Work with the Development and Asset Management teams to coordinate tenant meetings 
  • Complete building audits across the Canadian Multi-Family portfolio in order to ensure compliance with RentSafeTO and other internal standards, as well as complete reports detailing findings and any areas of deficiencies 
  • Complete monthly accounts receivable reports for PMC including legal status 
  • Assist in providing solutions that comply with Residential Tenancy Act/Landlord Tenant Board and company policy and standards. 
  • Other administrative tasks and duties as required by the Residential Administration Department and management
  • Post-secondary diploma 
  • Paralegal License or very strong knowledge of RTA (Residential Tenancy Act) and LTB (Landlord Tenant Board)
  • +3 years experience in a related field
  • Working knowledge of Yardi 
  • Excellent time-management, prioritizing, and multi-tasking skills
  • Excellent oral and written communication skills
  • Attention to detail 
  • Analytical and problem-solving skills
  • Interpersonal skills, work well with others

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