Join Our Team

Manager, Strategy & Operations


Overview

Reporting directly to the Director, Strategy & Operations, the Manager, Strategy & Operations will lead projects for our current strategic roadmap. You will build cross-functional relationships, help coordinate, and provide thought leadership to other business lines involved in transformation, to influence the future technology or business roadmap and ensure we execute as a company with a holistic approach. You will need to have advanced critical thinking skills to synthesize information and make optimal choices to transform the business.

Application

Qualified candidates can submit their resume to hr@wposborne.com

Duties and Responsibilities
  • Manage and lead end-to-end large, transformational, and complex strategic projects
  • Assess and recommend scalable business and technical solutions that meet stakeholder and business requirements
  • Gather, Document and Manage business requirements and system design reviews, provide final approval, and ensure all issues are documented and actions addressed in collaboration with the IT Team
  • Bridge the gap between business and technology: aligning goals and execution with Operations, IT, Finance, Asset Management, Analytics, etc.
  • Provide regular status updates to Project Teams and Senior Management as required
  • Responsible for reporting on KPIs on a quarterly basis ensuring data accuracy and timeliness on reporting
  • Communicate and disseminate the quarterly updated corporate strategic plan and its results to various stakeholders
  • Support in managing the pipeline for the Innovation Steering Committee and lead technology identification, assessment, and deployment of prioritized solutions
  • Recommend changes to established methods, propose alternative and new solutions to optimize operations and improve operational efficiency
  • Continuous evaluation and analysis of current business processes and practices using statistical tools across all business lines
  • Be proactive in approach to support Starlight’s growth and future across operations and technology
  • Draft business cases, conduct feasibility studies and complete cost benefit analysis reports on a project-by-project basis
  • Provide support and feasibility analysis regarding the use of technology across business lines
  • Other duties as assigned
Requirements
  • Post-secondary education including university degree/college diploma or equivalent experience
  • 3 to 5 years of project, business strategy or consulting experience leading transformational initiatives
  • Project Management Institute Certified(PMP) and/or relevant courses is an asset
  • Strong MS Excel and PowerPoint skills
  • Proven ability to apply a range of recognized methods to manage scope, time, cost, quality, communication and risks
  • Excellent interpersonal and communication skills
  • Excellent analytical and problem-solving skills
  • Detail oriented, self-motivated, and resourceful, with strong interpersonal and communication skills
  • Strong MS Excel and PowerPoint skills
  • Proactive and self-directed with demonstrated ability to work independently and as part of a team
  • Able to prioritize, multi-task and able to work in a changing, fast-paced environment
  • Able to deal with confidential information and demonstrate discretion.
Location

Head office

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